Built for every service vertical
Rex AI adapts to the workflows, compliance requirements, and customer expectations of your industry — without custom development or expensive consultants.
HVAC & Refrigeration
Most PopularStop reactive service. Start predictive maintenance.
Rex AI tracks equipment runtime, service history, and warranty status across your entire customer base. Predictive alerts surface failing units before they become emergency calls — letting your techs work smarter, not harder.
Key capabilities
- Automated PM schedules by equipment type and season
- Refrigerant tracking and regulatory compliance logs
- AI equipment health scores updated after every service
- Emergency dispatch with technician skill matching
Commercial Facilities
Manage hundreds of assets across dozens of sites.
Multi-site facilities teams need visibility across every building, every floor, every asset. Rex AI aggregates your entire portfolio into a single operations dashboard with location-aware dispatch and site-level reporting.
Key capabilities
- Multi-site asset hierarchy and location tracking
- Vendor and subcontractor work order management
- Compliance checklists and inspection forms
- Tenant communication via the customer portal
Equipment Repair
Take the call, dispatch, close — in one platform.
Speed is everything in equipment repair. Rex AI's streamlined work order intake, parts inventory, and customer comms let your team go from call to completion without touching another tool.
Key capabilities
- Fast work order intake from call, web form, or portal
- Parts inventory with reorder alerts and vendor tracking
- Customer-facing portal for status updates and approvals
- Invoice generation directly from closed work orders
Property Management
Every tenant request, tracked from submission to resolution.
Tenants expect fast responses. Property managers need audit trails. Rex AI connects both sides — tenants submit requests through the portal, your team dispatches and tracks, and everyone sees status in real time.
Key capabilities
- Tenant self-service request portal with status tracking
- Vendor dispatch and subcontractor work orders
- Full audit log for every maintenance action and decision
- Scheduled preventive maintenance for common areas
Medical Equipment
Compliance-ready maintenance records. Always.
Medical equipment servicing demands regulatory precision. Rex AI captures every inspection, calibration, and part replacement with timestamped, auditor-ready records — and automatically schedules required PM intervals.
Key capabilities
- Regulatory maintenance log with full audit trail
- Customizable inspection forms and checklists
- Certificate and document attachment per asset
- Expiry alerts for calibration and compliance deadlines
Food Service Equipment
Emergency dispatch. OEM parts. Health grade docs.
A failed fryer at lunch service is a crisis. Rex AI's emergency dispatch flow, OEM parts inventory, and health inspection documentation keep commercial kitchens running and compliant all year.
Key capabilities
- Emergency priority dispatch with technician ETAs
- OEM parts tracking by equipment make and model
- Health inspection documentation and photo capture
- Warranty and service contract management per unit
Don't see your industry?
Rex AI is flexible enough to model any field service workflow. Get in touch and we'll show you how teams like yours use the platform.